Shipping policy:
Products are typically shipped via ground UPS within several days of receiving your order; if express delivery is required, please call our office to discuss the possible availability of express shipments.

We collect no personal information other than what you provide to us. We do not sell, rent, lease or trade any information about you.

Videos, DVDs, and downloadable software products are not returnable; defective products will be replaced. Returns of books and manuals require prior approval and will include a 15% reshelving fee.

Our Secure Sockets Layer(SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet. Authorize.net is used for payment processing.

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